Kenworth Sales Company is pleased to announce that we are one of a select group of dealerships to earn a Kenworth Dealer Excellence Silver Award for 2016! We couldn’t be more proud of our family of over 700 employees and all the work they do. Our dedication and expertise delivers the highest-quality service to our valued customers, and we are honored to see our commitment recognized with such a prestigious award from Kenworth Trucks. Of the 51 Kenworth dealerships at over 380 locations in the US and Canada, Kenworth Sales Company performed in the top ten in eleven categories!Kenworth Sales Company will continue to provide the best line of trucks, inventory of parts, and unparalleled service as we continue on through our eighth decade of operation.
| Category | National Rank |
|---|---|
| Service Bay Coverage Index | #1 |
| Units Leased | #2 |
| Call Center Response Rate | #3 |
| Percentage of Technicians MX Certified | #6 |
| Facility Investments | #7 |
| TRP Purchase Growth | #7 |
| Percentage of PremierCare Gold Qualified Stores | #7 |
| Facilities Excellence | #8 |
| Paccar Parts Retail Availability | #8 |
| Paccar Financial Market Share | #9 |
| Heavy Duty Truck Market Share | #9 |
Kenworth Dealer Excellence Silver Awards are given based on financial performance, new truck market share, customer experience, Kenworth new trucks, PACCAR MX, and PACCAR Parts sales quota achievement, facility representation, and branch operational performance.
